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Proudly serving Ellijay, GA and the surrounding area since 2000

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Our Reviews

Overall Verified Testimonial Score


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Customer Service


Review Date: 06/14/2020 | Author: Rick Y.

Comments: They didn't let the rain slow them down! I'll have more work for them in the future. Very fair pricing too.

Review Date: 05/23/2020 | Author: Henry G.

Comments: Jim was friendly and communicative. He did the job. Am hiring again for another project. Follows up with customer.

Review Date: 05/06/2020 | Author: Barry M.

Comments: Jim Farlow was easy to work with, pleasant and professional.

Review Date: 05/05/2020 | Author: Dara K.

Comments: Totally recommend.

Review Date: 03/16/2020 | Author: Deborah B.

Comments: Scott Caylor has taken over the fencing part of the business. They came out and got our farm fence up with two gates in two days. They were very professional and nice. A joy to work with. I would recommend them to anyone.

Review Date: 12/30/2019 | Author: Mike A.

Comments: Very friendly and accommodating. Job finished ahead of schedule. Jim was great to work with. Followed up and stayed on estimate.

Review Date: 10/14/2019 | Author: Irene M.

Comments: He came on a Sunday to help me. That is an amazing professional and one of a kind.

Review Date: 06/11/2019 | Author: Lee S.

Comments: Easy to work with, timely, did a great job and would recommend!

Review Date: 11/21/2018 | Author: Colleen L.

Comments: Our fence is in and we are very happy with the contractor! They put in a fence for us with special gates. Quality is great and guaranteed, people were friendly and knowledgeable. They came out quickly when called for a quote and scheduled the work for a reasonable number of days out, then completed the work in the timeframe that was promised. I look forward to having Jim, Scott and Alan work on more of our projects!! Penn James Home Services - 770-823-9474. Licensed Georgia Residential Builder

Review Date: 11/01/2018 | Author: Bill D.

Comments: Penn James Home Services is a great company to do business with. I highly recommend them!

Review Date: 10/29/2018 | Author: Karen D.

Comments: Great service. Would definitely use them again.

Review Date: 09/06/2018 | Author: Marsha B.

Comments: Professional, reliable work crew

Review Date: 09/02/2018 | Author: Scott M.

Comments: Needed some trim work done to the exterior of my home last year. Job was done well and price was fair!

Review Date: 05/22/2018 | Author: Fred S.

Comments: Very good job

Review Date: 05/18/2018 | Author: Jerry M.

Comments: Scott Caylor did an excellent job in a timely manner. We were impressed with his work, but more importantly, with him as person.

Review Date: 04/09/2018 | Author: Peggy D.

Comments: They did a great job

Review Date: 01/14/2018 | Author: Ronald S.

Review Date: 07/20/2017 | Author: Holly J.

Comments: Exterior cabin repairs--carpenter bee and woodpecker damage. On time, thoughtful and friendly, guaranteed work, and did an excellent job at an extremely reasonable price.

Review Date: 07/03/2017 | Author: Debbie and al B.

Comments: They put up a farm fence with wire behind it on 1/2 acre for my dogs along with a screen porch so all I have to do is open any door to let them out to their big yard. It looks classy! The gates are handmade, very sturdy, and beautifully unique. The screen porch is also very well done. Nice people to work with and very few problems. A great contractor to hire !

Review Date: 06/28/2017 | Author: Peggy T.

Comments: Did an excellent job installing grab bars. I expect to have other work done. Also he was on time and professional.

Review Date: 05/16/2017 | Author: Jeff S.

Comments: Did what he said he was going to do. Timely and professional.

Review Date: 05/06/2017 | Author: Katherine/steve C.

Comments: Was on time, offered good advice, did exactly what we needed and made our deck railing repair on the spot w/o having to come back! Charge was less than I had predicted. Very satisfied and would use him for other jobs. Took his time in inspecting our deck and stairs, giving us a lot of reassurance.

Review Date: 03/11/2017 | Author: Michael B.

Comments: I thought he was polite, timely, and he did a good job.

Review Date: 01/27/2017 | Author: Lori M.

Comments: Very willing to work through solutions that required additional time to complete job.

Review Date: 11/24/2016 | Author: Steve L.

Comments: He under bid the job on the phone, but insisted on sticking to his quote. They did a Quality job and did not rush it or cut any corners. I had to insist they take more money than quoted to give them a fair wage. I will use them next time I have a project.

Review Date: 11/19/2016 | Author: Philip P.

Comments: Overall satisfied, they communicated well, sent photos along the way of repairs.

Review Date: 11/15/2016 | Author: a Neighbor

Comments: Quality customer service and work

Review Date: 11/09/2016 | Author: Bob H.

Comments: Reliability with good work

Review Date: 09/19/2016 | Author: Peter K.

Comments: Expect better customer service with new owner.

Review Date: 08/09/2016 | Author: a Neighbor

Comments: All around great work

Review Date: 07/30/2016 | Author: a Neighbor

Comments: I have already written a raving review for these excellent people!! Please refer to it!

Review Date: 06/28/2016 | Author: Judy B.

Comments: Fantastic to work with.

Review Date: 06/27/2016 | Author: Garland D.

Comments: Jim Farlow and his team did a great job. He was very responsive and professional I was never on site for the repair work, but the work turned out exactly as I expected.

Review Date: 06/25/2016 | Author: Michael D.

Comments: Great job at primary residence - so good hired them to do major work on rental house

Review Date: 06/10/2016 | Author: Richard V.

Comments: Prompt, professional and fair value. Will use again

Review Date: 06/09/2016 | Author: a Neighbor

Comments: Truly hard workers! Excellent demeanor! Did exactly what was promised and more. Pricing versus work, incomparable!!!! I have them doing more work since they completed the fence due to their skills, pricing, and reliability! Overall EXCELLENT people to deal with!! Try them out, you will not be sorry!!!!

Review Date: 04/11/2016 | Author: Sheila W.

Comments: Very professional and completed job in a timeframe agreed upon. Very clean operation.

Review Date: 03/23/2016 | Author: Wayne G.

Comments: would hire again

Review Date: 03/01/2016 | Author: Faith E.

Comments: Great communication. Had ideas to fix my problem. Repaired my window trim in good time for a fair price. I will use them again! Highly recommended.

Review Date: 02/19/2016 | Author: Jan M.

Comments: Very nice man and quality work.

Review Date: 01/26/2016 | Author: a Neighbor

Comments: This is an honest, dependable team. Communication between the owner & the person who comes to do the work could be improved, so things don't have to be explained twice, & so everyone is on the same page. Two ceiling fans & 2 outside light fixtures were installed. Overall, a good job, would use them again.

Review Date: 01/13/2016 | Author: Lisa D.

Comments: Jim was a pleasure to work with. He answered and returned phone calls. He listened to what I needed done. One project was unnecessry and he was honest enough to admit it and then explain why. He also found another problem which he managed to temporarily fix and returned at a later date to complete the repair. I found Jim to be knowledgable, friendly and honest.

Review Date: 10/30/2015 | Author: Larry B.

Comments: Deal with confidence

Review Date: 10/23/2015 | Author: Mary C.

Comments: Very professional and fair. Did a great job

Review Date: 10/11/2015 | Author: Michael F.

Comments: Great company to work with.

Review Date: 05/17/2015 | Author: Wendy C.

Comments: Very knowledgeable and professional. Stuck to the quote - no surprises. Built a quality enclosure for my dogs and even put up a small shelter for them! I will definitely hire them for my next home project!!

Review Date: 05/14/2015 | Author: Gregory L.

Comments: Call to confirm appt. Showed up with needed supplies and did the job in a few hours. Job was to remove old split rail fence (7 sections) and install a new one. They installed with concrete and did a very good job. Very friendly as well.